I help seed-to-Series-B founders in the Queen City go from being the bottleneck to a business that runs on systems — documented, connected, diligence-ready — in 90 days. Hands-on in Charlotte, not a name on a Zoom invite.
This is a banking town. Whether you're building fintech or selling anything to the enterprises headquartered here, your buyers run vendor reviews that inspect how your business actually works — and Charlotte's startup scene is full of corporate-trained founders discovering that startups don't come with the infrastructure they're used to.
Selling into banks and enterprises means vendor reviews, security questionnaires, and process audits long before you feel ready. I've operated inside the compliance regimes of Apple, Tesla, and Asurion — I build operations that survive inspection.
Charlotte founders often come out of big institutions, used to infrastructure someone else built. Now every system is yours to create. I bridge that exact gap: enterprise-grade operating discipline, built at startup speed and startup budget.
Funding lands, headcount doubles, nothing is written down. I've scaled operations through exactly that — fulfillment operations from 4 centers to 23 across the US and Canada, 16 launched during COVID.
I've run field operations inside partnerships with AT&T, Verizon, and Apple. I know what a big partner expects before they'll sign — and how a startup earns that level of trust without drowning in it.
At Enjoy Technology I ran operations through Series B, hypergrowth, a SPAC listing, and the hard landing after — bankruptcy and acquisition. I know what breaks at every stage because I was helping to hold it all together. Most fractional execs have a framework. I have scar tissue — and I build and implement the systems, then work myself out of the job.
30 minutes, free. You walk me through where the business is stuck; I tell you honestly whether fractional ops is the right move for your stage.
A fixed 30-day engagement: map how the operation actually runs, find what's throttling growth, build the first system, hand you the roadmap.
~2 days a week, including onsite time in Charlotte. I own operational outcomes in the lanes we agree on and build the systems that scale past you.
The operation runs on the system, not on you. Success is measured by needing me less over time.
Most fractional COO engagements in the market run roughly $3,000–$10,000+ per month depending on scope and days per week — a fraction of a full-time COO's six-figure salary plus equity. kwick engagements start with a fixed-scope 30-day Operations Diagnostic, then scale into an embedded retainer scoped to your stage. Exact numbers are part of the first conversation, not a surprise at the end of one.
When the founder is the bottleneck: every decision routes through one person, hiring is outpacing documentation, and growth is stalling on the founder's bandwidth rather than the market. In Charlotte there's a second trigger that comes early — selling into banks and enterprise buyers, whose vendor reviews will inspect how your business actually runs long before you feel ready for it.
Yes. I'm based in North Carolina and Charlotte is one of my two focus metros — engagements include regular onsite time in the Queen City as the work benefits from it, with a tight async cadence in between. This isn't a fly-in consultant relationship; it's a fractional operations leader who shows up.
Operationally, yes. I've run operations inside the security and compliance regimes of Apple, Tesla, and Asurion, and inside enterprise partnerships with carriers like AT&T and Verizon — environments where the operation behind the audit has to be real. I'm not a security auditor, but I build the documented processes, connected systems, and clean data that make vendor reviews and investor diligence survivable.
Book a free founder call. Thirty minutes, an honest read on whether fractional operations is the right next move for your stage — from an operator who's lived every chapter of the lifecycle you're in.
Charlotte metro & surrounds — also serving Raleigh-Durham and founders nationwide