Startups & Founders · Fractional Operations

You're scaling faster than your operations can keep up. I've been where you're headed.

Seed to Series B and beyond — I'm the fractional operations chief who builds the systems your growth is outrunning. Not a deck you have to execute. A running operation you own.

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Why I'm Different

I haven't just advised startups. I've survived the whole lifecycle from the operator's seat.

Most fractional execs have a framework. I have scar tissue. At Enjoy Technology I ran operations through the entire arc a venture can travel — Series B funding, hypergrowth, a public listing, and the hard landing after — and I know what breaks at each stage because I was helping to hold it all together.

Through hypergrowth.

Series B funding into extreme growth. I scaled a field organization from 4 locations to 23 across the US and Canada — launching 16 of them during COVID. I know exactly what snaps when you grow faster than your systems.

Through going public.

A SPAC listing and the reporting, scrutiny, and investor pressure that come with it. I've run operations under the public-company spotlight, where "we'll fix it later" stops being an option.

Through the hard part.

The down cycle, bankruptcy, and acquisition. I've seen what fails first when the money tightens and what a business wishes it had built earlier. That's the perspective you can't get from someone who's only seen the way up.

From scratch.

I've built my own businesses from zero. I know the founder's seat because I've sat in it — the 2am decisions, the payroll math, the everything-is-on-me weight — not just consulted from beside it.

Enterprise-Grade, Startup-Speed

The discipline of Apple and Tesla, at your stage and your budget.

The systems and compliance rigor that Fortune 500s spend years and millions building — I've operated inside them, and I bring that standard to a company moving at startup speed.

Operations that survive due diligence.

I've run operations inside the security and compliance regimes of Apple, Tesla, and Asurion. When an enterprise buyer's security review or an acquirer's diligence team starts digging, your operation needs to hold up. I build it so it does.

Ready for enterprise partners.

I've run field operations inside enterprise partnerships with carriers like AT&T, Verizon, Vodafone, EE, and Rogers, and consumer-tech brands like Apple, Sonos, Magic Leap, DJI, and Boosted Boards. I know what a big partner expects before they'll sign — and how a startup earns that level of trust.

AI as the engine, not the pitch.

Documented, queryable knowledge bases and live operational intelligence through The Pulse. Enterprise capability without the enterprise headcount — the leverage that makes a lean team punch above its weight.

Built to be handed off.

Most fractional execs quietly build dependency. I do the opposite: extract the operation out of your head, turn it into a system your team owns, and make myself less necessary over time — not more.

Sound Familiar?

The stage where the founder becomes the bottleneck.

Everything still routes through you

Every decision, every process, every judgment call lives in your head. You can't take a week off, let alone step back and lead. The business can't outgrow your personal bandwidth.

You're hiring faster than you're documenting

New people take months to get productive because nothing is written down. Every departure walks years of tribal knowledge out the door, and you're the only backup.

Your stack doesn't connect

A dozen SaaS subscriptions, none of them integrated. Your team spends more time managing tools and reconciling data than shipping the work that actually moves the company.

A raise or a big deal is about to expose your ops

An enterprise customer's security review or an investor's diligence is coming to shine a light on how the business really runs behind the pitch — and right now, it won't survive the questions.

4→23
Locations scaled across the US & Canada
0
Locations launched during COVID
Top 1%
National inventory accuracy on a $45M P&L
0%
Team engagement through hypergrowth

Real numbers from 15+ years running multi-unit and startup operations — at Apple, Tesla, high-growth ventures, and my own.

How We Work Together

Start light. Expand with scope.

No day-rate meter, no bloated retainer you can't justify. We start where the risk is lowest and grow the engagement as it earns it.

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Operations Diagnostic

A fixed 30-day engagement: I map how your operation actually runs, find the bottlenecks throttling your growth, build the first system, and hand you a prioritized roadmap. The low-commitment way to see the value before you commit to more.

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Embedded Fractional Operations

The core engagement. Roughly two days a week, I own operational outcomes in the lanes we agree on — running the cadence, building and standardizing the systems that let the business scale past you. A part-time operations chief, not a vendor.

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Advisory

Light-touch strategy and build guidance when you're not ready for a full embedded engagement. Cadence, priorities, and direction — with a builder who's actually run the playbook, not just read it.

Engagements are scoped to your stage and priced as a monthly retainer, not hours. Book a founder call and we'll scope it together.

How It Works

Founder-friendly. No corporate runaround.

Founder Call

30 minutes, no pitch. You walk me through where the business is and where it's stuck. I tell you honestly whether fractional ops is even the right move for your stage.

Operations Diagnostic

30 days to map how the operation actually runs, find what's throttling growth, and build the first system. You get a roadmap you own — whether we keep working together or not.

We Build

I embed with your team and build the systems the diagnostic surfaced — documented, connected, AI-accelerated. Working inside the business, not from a remote office you'll never see.

You Own It

The operation runs on the system, not on you. Success is measured by needing me less over time — you keep a running, documented business that scales without the founder in every loop.

Why Work With Me

A builder who's lived every chapter.

I build, I don't just advise.

The difference no marketplace consultant is offering: I don't hand you a strategy deck and disappear. I implement alongside your team and leave you owning a running operation.

15+ years, from the floor up.

Apple, Tesla, Asurion, high-growth ventures, and my own businesses. I've led operations from the floor and the field, not the boardroom — under the exact pressure you're feeling now.

Remote-first, nationwide.

This engagement isn't tied to a zip code. Shared systems and a tight async cadence mean I can run operations with your team wherever you are.

I'll tell you if it's not the right time.

If your stage doesn't need a fractional operator yet, I'll say so and point you at what does. My reputation matters more than one engagement.

Common Questions

Questions founders ask me.

A fractional operations leader is a part-time operations executive who owns operational outcomes for your company without the cost of a full-time COO. Unlike a consultant who delivers a report and leaves, a fractional operator runs the cadence, makes the calls in agreed lanes, and builds the systems your team keeps using. At kwick.consulting the goal is to work myself out of a job — you end up owning a running operation, not depending on a hire you can't fire.

The signal is when the founder becomes the bottleneck: every decision still routes through one person, hiring is outpacing documentation, tools don't connect, and growth is stalling on the founder's bandwidth rather than the market. It's also the right time when an enterprise deal or a fundraise is about to put your operations under a microscope you're not ready for.

Management consultants diagnose and hand you a deck. I diagnose and then build and implement the fix, working inside your business alongside your team. The deliverable is a working operating system — documented processes, connected tools, and live operational intelligence — not a slide deck you have to execute yourself.

Yes. Fractional operations work is remote-first and I work with startups nationwide. Video, shared systems, and async cadence make location irrelevant for this engagement — this is a different offering than the local web-presence work kwick.consulting does on the Crystal Coast.

Seed through Series B and beyond — any venture where growth is real but the operations backbone hasn't caught up and the founder is still the single point of failure. I've operated through the full arc myself: Series B funding, hypergrowth, a public listing, and the down cycle, so I can meet you at whatever stage you're in.

Operationally, yes. I've run operations inside the security and compliance regimes of Apple, Tesla, and Asurion, and I've been through acquisition and public-company scrutiny from the inside. I build your operations so they hold up when an enterprise buyer's security review or an acquirer's diligence team starts asking hard questions. I'm not a security auditor, but I make sure the operation behind the audit is real.

Where's your business stuck?

Book a free founder call. Thirty minutes, no pitch — just an honest read on whether fractional operations is the right next move for your stage, from someone who's operated through every chapter of the startup lifecycle.

Remote-first · Startups nationwide